Frequently asked questions.

  • Our location can fit 35 - 50 pax comfortably!

  • The basic amenities listed under our Services page are FOC! Additional add-ons communicated to our event planners will be charged separately according to discussion.

  • Please fill in the form https://s99.as.me/ or submit an enquiry on our Contact Us page. Booking will only be officially confirmed when security deposit has been received and confirmation email has been sent out.

  • A security deposit of $500 and booking fee will be collected for confirmation of reservation.
    Full booking amount will be collected before the event commencement, along with a $68 cleaning fee.

    • Cancellations within 24 hours after booking confirmation will receive a full refund. This excludes events starting within 48 hours.

    • More than 30 days from the reserved date: Eligible for a full refund;

    • 14-29 days from reserved date: Eligible for 50% refund;

    • less than 14 days from reserved date: No refunds.

  • As we have a strict time window for cleaning between events, the booking may only be activated according to the start time communicated.

    A time-limited access code will only be valid from the booking start time. Any event set-ups must be done strictly within the booking time slot.

  • Extensions are available only on a first-come, first-served basis. Kindly reach out to our event planners at 81760299 for confirmation on availability.

    If extended hours are midnight hours (after 11pm), or PH/PH eve, the relevant surcharges applies.

    During check out, guests/vendors will have a 15 minutes grace period. Beyond which, it may be considered as an extension of booking hours and may result in the relevant deduction of security deposit.